Most brands can tell you what happened and not why. Analytics shows a drop between the product page and the cart, and the conversation about the cause is opinion from there on.
PostHog closes that gap by putting the numbers and the recordings in one place, so a funnel drop can be watched rather than argued about. We set up the event model first, because analytics built on sloppy events produces confident wrong answers. Then we wire up replay and experiments so changes can be tested rather than asserted.