JIBE

    eCommerce Enterprise Strategy

    Drive revenue by tackling your biggest opportunities and challenges first.

    We begin each of our projects with a discovery and planning phase. We review and complement or create all relevant documents for the success of our engagement: from brand guidelines to personas and avatars, to KPIs, campaign plans and key opportunities.

    Ultimately, we will develop a rich understanding of your business, its goals and constraints, as well as your customers' needs and desires.

    • Persona/avatar development

    • Customer journey mapping

    • Definition of KPIs

    • Technology strategy

    • Content planning

    • Resource planning

    Strategy in action.

    A multi-month initial engagement with our client The Cross Decor & Design started with a discovery and planning phase that included the following steps:

    Perform a complete buyer's journey and technology stack audit.
    Gather and analyse business requirements that would lead to a redesign.
    Select the technology vendors required for a new version of their site.
    Explore rollout scenarios (risks, benefits and impact on business operations)
    Consider a staffing strategy in anticipation of relaunch and newly projected growth.
    Develop a final set of specifications to drive the implementation.

    Bringing beautiful retail shopping online.

    A seamless online/offline experience that brings the warmth of their brick & mortar store to the digital realm.

    See how we transformed The Cross Decor & Design's eCommerce presence by implementing BigCommerce and integrating it with their POS, Lightspeed.

    See results

    Ready to grow your brand?

    Let's talk